Outlook: How To Configure Search in Custom DCL Field (Doc ID 2323203.1)

Last updated on NOVEMBER 02, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Microsoft Outlook

Custom DCL field in Outlook does not allow search as in Simplified UI.

EXPECTED BEHAVIOR
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Custom DCL field should permit the same search functionality as in Simplified UI.


STEPS
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1. Open Outlook and connect to the environment
2. Go to the Object Form and then to the DCL
3. Click on the associated "Search / Lookup" button.

A list with showing some lookup values will open, instead of allowing you to search for the specific lookup value that you want.



BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, the same functionality from SUI could not be obtained in Outlook

Cause

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