Item Customization Persisting on Order When Item Removed Through emptyCart() method on viewModel
(Doc ID 2323256.1)
Last updated on NOVEMBER 23, 2019
Applies to:
Oracle Commerce Cloud Service - Version N/A to N/AInformation in this document applies to any platform.
Symptoms
After a customer removes all items previously added in their Bag (which now has Total Amount 0) and they log-out/log-in, the Bag then shows with a non-zero Total Amount but does not include any products.
This often seen when the customer is having more than just the product added such as customizations to the product.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |