RPAS Cloud Services: Setting the Timezone (TZ) Setting on the Server to Match Customer Timezone

(Doc ID 2323511.1)

Last updated on OCTOBER 31, 2017

Applies to:

Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version NA and later
Oracle Retail Assortment Planning Enterprise Edition Cloud Service - Version 16.0 and later
Oracle Retail Demand Forecasting Cloud Service - Version 16.0 and later
Information in this document applies to any platform.

Goal

Multiple customers have logged SRs to request that the timezone setting on their cloud server be set to match the customer timezone.   Particularly, this request has been made to assist with scheduling of OAT tasks as the scheduling is being matched to GMT timezone, i.e. the cloud server timezone.

Unfortunately, due to needed standards in cloud processes, the server cannot be set to match each customer timezone.  

Solution

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