Synching Contacts From OSC To Eloqua Failed With Error: java.sql.SQLException: ORA-01427

(Doc ID 2323540.1)

Last updated on DECEMBER 08, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, CX Integration

When attempting to sync contacts between Oracle Sales Cloud and Oracle Marketing Cloud (Eloqua) via the 'Get Contacts - Oracle Sales Cloud' Import using the All Records option,
the following error occurs.

ERROR
An error has occurred with your import from CRM

Replication Steps:
1. Login to Eloqua and navigate to the Sales Cloud Integration App
2. On the 'Get Contacts - Oracle Sales Cloud' Import, select Run with All Records option


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms