User Receives Post Publishing Error: "User Hasn't Authorized The Application To Perform This Action"

(Doc ID 2323801.1)

Last updated on NOVEMBER 08, 2017

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Workflow and Automation

User receives the following error when attempting to publish a post to a Facebook channel.
 

ERROR
-----------------------
Error: type: OAuthException, code: 200, message: (#200) The user hasn't authorized the application to perform this action, x-fb-trace-id: DU0TfkQzYy1 [HTTP 403


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot publish particular post to Facebook.

Cause

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