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Fusion Benefits: When Processing Open Enrollment We Are Getting The Error BEN-991105 (Doc ID 2324523.1)

Last updated on DECEMBER 14, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Goal



In 2016 Open Enrollment the person had an issue resolved by utilizing Eligibility Override.

During the 2017 Open enrollment period, the person was unable to save his elections and got an error:

The selected enrollments result in an overlap with an existing entry for the same element. (BEN-991105)
The error occurred while creating an entry for element Dental ER and rate DEN PLUS for the date 2016-01-01.

 

Solution

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In this Document
Goal
Solution


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