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Cannot Use Cancel Button When Retire Reason is set as Required via Page Composer And a Value is Not Provided (Doc ID 2325183.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.11.1.0 version, Leads, Sales Campaigns

Cannot use Cancel button when Retire is selected for a Lead

According to the requirement I have made the Lead Retire Reason as Mandatory through the page composer,  but when We open the Lead and click on the Retire button on Lead and try to cancel the Retire Reason pop up without selecting the Retire Reason it throws one error then the only option is either close the session or hit the back or ESC button (which does not always work for all browsers) and go back into the lead.

Cannot Use Cancel Button When Retire Reason is set as Required via Page Composer And a Value is Not Provided
 

Solution

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In this Document
Goal
Solution
References


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