User Can Not See the Compensation Analytics Reports and Dashboards

(Doc ID 2325265.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Incentive Compensation - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Payroll Specialist keeps loosing Comp Analytics reports

The user keeps loosing access to the reports under Compensation Analytics.
Her roles, data access, etc are correct and when refreshed, she has access.
However, she has now lost those reports multiple times.

EXPECTED BEHAVIOR
User should consistently see her dashboards and reports.

STEPS
1. Associate dashboards to custom role Payroll Specialist
2. Role assigned to user
3. When user login, her dashboard should show the reports.

 

BUSINESS IMPACT
Due to this issue, users cannot run her reports to validate commission data.

Cause

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