PDF Output Does Not Print Image That Works Fine in DocX Output Format

(Doc ID 2325690.1)

Last updated on NOVEMBER 13, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2016 R1 and later
Information in this document applies to any platform.

Symptoms

In Document Engine or Document Designer, image prints properly in DocX output, but shows a broken image icon in PDF output.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms