"Undefined Error Occurred" Is Displayed Instead Of The Actual Error

(Doc ID 2325692.1)

Last updated on NOVEMBER 07, 2017

Applies to:

Oracle Global Trade Management Cloud Service - Version 6.4.2 and later
Oracle Transportation Management Cloud Service - Version 6.4.2 and later
Oracle Transportation Management - Version 6.4.2 and later
Information in this document applies to any platform.

Symptoms

As DBA.ADMIN or any other user when an error is encountered in the application, the error tab displays:

When you enable logging the log displays the actual error.

Why does the UI show an Undefined Error instead of the actual error? 

Cause

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