Javax.net.ssl.SSLHandshakeException

(Doc ID 2325759.1)

Last updated on NOVEMBER 09, 2017

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

If the SSLHandshakeException is appearing during the checkout phase is maybe related to the use of ngrok.

Reviewing the logs may indicate the use of ngrok

atg.cloud.payment.processing.generic.GenericCardPaymentRequest@6ffa4c7d" to

https://12345.ngrok.io: javax.net.ssl.SSLHandshakeException:
sun.security.validator.ValidatorException: PKIX path building failed:

There is a community thread on this below contains further details and updates.

https://community.oracle.com/message/14564576#14564576

 

Changes

 a change in the network environment is causing the exception to occur.

Cause

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