(Doc ID 2325759.1)

Last updated on NOVEMBER 09, 2017

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.


If the SSLHandshakeException is appearing during the checkout phase is maybe related to the use of ngrok.

Reviewing the logs may indicate the use of ngrok" to PKIX path building failed:

There is a community thread on this below contains further details and updates.



 a change in the network environment is causing the exception to occur.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms