When running batch assignment on accounts, it is causing undesirable updates to the internal system through Account object script Before Update in Database trigger.

(Doc ID 2325775.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
Running batch assignment on accounts

When running batch assignment on accounts, it is causing undesirable updates to the internal system through Account object script Before Update in Database trigger.

EXPECTED BEHAVIOR
-----------------------
Do not want this trigger to run during batch assignment.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, unable to run batch assignment without getting updates to the internal system.

Cause

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