My Oracle Support Banner

Deleted Opportunity Showing Up In Global Search (Doc ID 2325783.1)

Last updated on DECEMBER 13, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.12.1.0.0 version, Opportunities

Opportunity no longer available

Customer has advised that an opportunity can no longer be found in the Simplified UI, however if you search using Global Search it can be seen. When clicking on the record it doesn't take you to said record, just shows an empty opportunity list. 
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.