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Publish: Short link displays error: Err_Cert_Common_Name_Invalid (Doc ID 2325837.1)

Last updated on JULY 23, 2018

Applies to:

Oracle Social Marketing Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.


 When clicking on a short link or vanity URL from a Publish post, user is redirected to a page that shows the following error: Err_Cert_Common_Name_Invalid


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In this Document
 First, check that your device's date, time, region settings are correct. Example:
 Make Sure that Your Operating System & Chrome Browser is Up to Date
 If those settings were correct, or are still experiencing the issue, please try the following:

 1. Find Out Problematic Extensions & Plugins
 2. Clear Cache & Data
 3. Check Proxy Settings:
 4. Clear SSL Cache:
 5. Disable Anti-virus or Firewall to Fix ERR_CERT_COMMON_NAME_INVALID

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