Error: "Resource - Project Role combination is invalid. Please select another Resource" When Trying to Allocate Inactive Resources on Projects in Instantis EnterpriseTrack

(Doc ID 2325972.1)

Last updated on NOVEMBER 08, 2017

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 17.2 and later
Instantis EnterpriseTrack - Version 17.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to add a Resource with Inactive status to the Project Resource Listing page, the following error occurs.

ERROR
-----------------------
"Resource - Project Role combination is invalid. Please select another Resource"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into Instantis EnterpriseTrack as an Administrator
  2. Navigate to the Resource Listing page
  3. Click the Create button
  4. Fill in all required information for Resource
    1. Select existing System Access Profile (SAP)
    2. Select Resource Status as "Inactive"
    3. Select an available Role
    4. Click the Add Resource button
  5. Navigate the Project Listing page
  6. Select an Existing Project
  7. Navigate to the Project Resource Listing page
  8. Click the Create button
  9. Select the Role that was selected for the newly created Resource
  10. Filter for Inactive Resources and select the newly created Resource
  11. Fill out all required allocation information
  12. Click the Create button
  13. Receive the following Error message:
    1. "Resource - Project Role combination is invalid. Please select another Resource"

Changes

 

Cause

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