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Project Invoice Stuck In Released Status (Doc ID 2326024.1)

Last updated on NOVEMBER 19, 2019

Applies to:

Oracle Fusion Project Billing Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Other Issues

ACTUAL BEHAVIOR
Project Invoice stuck in Released Status

User created an invoice and then Released it. Later, for the same invoice, the user executed "Recalculate Invoice Details". This job created a credit memo and also another invoice. Now, when the user tries to interface these invoices to AR, the original one and the new one are getting interfaced. But, the credit memo is not getting interfaced and remains in the "Released" status.
Screenshots are attached.

EXPECTED BEHAVIOR
Credit invoice should transfer to Receivables.

STEPS
The issue can be reproduced at will with the following steps:
1. The user created an invoice and then Released it. Later, for the same invoice, the user executed "Recalculate Invoice Details". This job created a credit memo and also another invoice. Now, when the user tries to interface these invoices to AR, the original one and the new one are getting interfaced. But, the credit memo is not getting interfaced and remains in the "Released" status.
Screenshots are attached.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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