Error Message When Converting Leads To Opportunities

(Doc ID 2326060.1)

Last updated on NOVEMBER 09, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

When attempting to convert leads to opportunity,the following error occurs.

ERROR
-----------------------
Failed to execute Copy Mapping "Copy Leads to Opportunity Map".null.


STEPS
-----------------------
1. Log into Fusion Applications
2. Navigate to Leads
3..Create leads with required information
4..Go to Actions->Convert
5 .Enter details of converted leads.
5 .Error message is displayed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot convert leads to opportunity

Cause

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