During Order Submission Error "Your Request Failed. Contact Your System Administrator. (DOO-2685381)

(Doc ID 2326068.1)

Last updated on NOVEMBER 13, 2017

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Manage Orders


When attempting to create Sales Order from UI, the following error occurs.

ERROR
-----------------------
Your request failed. Contact your system administrator. (DOO-2685381)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to fusion applications
2. Under Navigator, Click on 'Create Order'
3. While submit Order, getting following error
Your request failed. Contact your system administrator. (DOO-2685381)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create orders

Cause

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