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Why Recommendation Function Does Not Work in Credit Case Folder? (Doc ID 2326722.1)

Last updated on JULY 01, 2020

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.17.05.0 to 11.13.19.01.0 [Release 1.0]
Oracle Fusion Receivables Cloud Service - Version 11.13.17.05.0 to 11.13.19.01.0 [Release 1.0]
Information in this document applies to any platform.

Goal

On : 11.13.17.09.0 version, Setup Module

Why the recommendation function does not work in Credit Case folder?

Users tested two types of the recommendation:
1. Remove Customer from Credit Hold. But there is no change happened.
2. Set Credit Limit. But the amount has not been updated.
 

Solution

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In this Document
Goal
Solution
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