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What Role Should Be Added To OTBI User Who Needs To See Data From Engagement Cloud? (Doc ID 2326731.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.12.1.0.0 version, Analytics

What role should be added to OTBI user who needs to see data from Engagement Cloud?

Customer have a user that is provisioned as a marketing analyst, but the user can't see any Service Request data from Engagement Cloud. What role needs to be added so that the user can see Service Request data in OTBI?
 

Solution

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