Contact Import Is Not Working From Business User Login

(Doc ID 2326759.1)

Last updated on NOVEMBER 09, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Accounts, Contacts, Households

Contact Import is not working from business user login

The same import with 2 different users is, in one case getting stuck, in the other completing

Thanks,
Muntazir

ERROR
-----------------------

FAULT_NAME=RuntimeServiceException::FAULT_TEXT=com.oracle.bpel.client.BPELFault: faultName: {{http://xmlns.oracle.com/scheduler}RuntimeServiceException}
messageType: {{http://xmlns.oracle.com/scheduler}RuntimeServiceException}
parts: {{
RuntimeServiceException=oracle.as.scheduler.RuntimeServiceAccessControlException: ESS-02002 User <username> does not have sufficient privilege to perform operation submitRequest JobDefinition://oracle/apps/ess/cdm/dataQuality/batch/DqBatchMatchJob.}
cause: {null}




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Use Yhezyl to login
2. crate the file import
3. Verify the import gets stuck in step 22

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import data.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms