On Chrome Browser, Output And Delivery Section Doesn’t Show PDF Files Generated Using Bursting

(Doc ID 2326794.1)

Last updated on NOVEMBER 09, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Analytics

ACTUAL BEHAVIOR
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On Chrome browser, Output and delivery section doesn’t show PDF Files generated using bursting

Issue: As shown on the attachments Output and delivery section of report job history doesn’t allow to see or download PDF Files generated using bursting. Clicking on the output as usual to download pdf files, the link leads to a blank page in Google Chrome.
In IE, this works fine.

EXPECTED BEHAVIOR
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In all browsers, user should be able to open the PDF generated from bursting.

STEPS
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The issue can be reproduced at will with the following steps:
1. After report bursting, open the Output & Delivery section.
2. Open a PDF output in Google Chrome, it will open blank page. In IE it opens fine.

BUSINESS IMPACT
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Business Impact: The user needs to download the files sent from the history when needed. Currently the user cannot verify from the application if the scheduled report was properly generated and delivered by the system.

Cause

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