CRM Desktop Lite Synchronization Based on Record Visibility

(Doc ID 2327061.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Oracle CRM On Demand - Version 031CS to 031CS [Release 31]
Information in this document applies to any platform.

Goal

When synchronizing data to and from CRM on Demand using the Desktop Lite Tool, is synchronization based on ownership of the record or Book access?

Solution

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