When Trying to Configure the Primavera Gateway P6 Deployment for On Premise the P6Adapter in the Primavera Cloud is Not Accessible

(Doc ID 2327172.1)

Last updated on NOVEMBER 10, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the P6Adapter in the Cloud, the following error occurs.

ERROR
-----------------------
Error: The last request has resulted in an error. Please go back and try your request again, or click to see support options.

STEPS
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The issue can be reproduced at will with the following steps:
1. Browse to https://company-stage-p6.oracleindustry.com/p6adapter or https://company-p6.oracleindustry.com/p6adapter
2. See page is not accessible. Error occurs

BUSINESS IMPACT
-----------------------
Due to this issue, users cannot connect to P6 Cloud to Primavera Gateway On Premise

Changes

 

Cause

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