TCC: Exported Candidate Offer Has Unresolved Tokens In The Result

(Doc ID 2327197.1)

Last updated on NOVEMBER 28, 2017

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 14A and later
Information in this document applies to any platform.

Symptoms

Exporting a candidate's  OfferLetter,Body via integration (e.g., TCC) has unresolved tokens / variables in the results.   For example, the result has  {Candidate.FirstName} instead of the candidate's actual first name. 

The problem occurs only for offers that were verbally extended in Recruiting.

Cause

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