Lead Owner Is Not Changed When User Clicks On Accept Button On Leads

(Doc ID 2327520.1)

Last updated on NOVEMBER 13, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Lead Owner is not changed when user clicks on accept button on leads

Reproducible Steps

1. Navigate to leads object->Open existing lead where logged in user is not owner
2. Click on accept button on leads.
3. Lead owner should change automatically when user clicks on accept button

Due to this issue, Lead Owner is not changed when user clicks on accept button on leads

Cause

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