When viewing an organization in the Resource Directory, the Members tab shows only four of the members but there are more. There is no scroll bar.

(Doc ID 2327776.1)

Last updated on NOVEMBER 21, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
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When viewing an organization in the Resource Directory, the Members tab shows only four of the members but there are more. There is no scroll bar.

EXPECTED BEHAVIOR
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There should be a scroll bar so that all the members can be viewed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud
2. Navigate to Resource Directory
3. Search for Organization = Tacoma Main
4. Edit organization Tacoma Main
5. On the first tab, Members only 4 rows can bee seen but there are more and there is no scroll bar
6. On the second tab, Hierarchies click on Internal Organization Hierarchy
7. On this page, View Organization Hierarchy, all the members can bee seen

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see all the members on the organization.

Cause

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