Defect: Generic Error Displayed When Trying To Display Attachments with Comments by in Document BP

(Doc ID 2327815.1)

Last updated on NOVEMBER 13, 2017

Applies to:

Primavera Unifier Cloud Service - Version 17.5 and later
Primavera Unifier - Version 17.7 and later
Information in this document applies to any platform.

Symptoms

When attempting to filter the documents by comments enter by a user, user gets a notification that Unifier cannot process the request and the following error occurs.

ERROR
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The system could not process your request.
Contact your System Administrator if you still have problems


STEPS
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The issue can be reproduced at will with the following steps:
1. Access Unifier environment
2. Log in as coadmin
3. Go to shell Shell1
4. Expand node and locate the issued Document Type BP
5. Select one of the names under Display Attachments with Comments by:
6. See error message.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get a list of filtered documents.

Cause

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