How To Change Default Mailbox For Synchronisation ?

(Doc ID 2328115.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


We are migrating our email system to Office 365 with another domain name ( --> but we have trouble to configure Outlook Plug-in and to set up the synchronisation with this new mail box : where can we set up the destination mailbox for the synchronisation ?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms