Gender Data Not Displaying on the Demographics tab of Topic Analysis

(Doc ID 2328134.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.


On : NA version, Listen and Analyze

Gender information is not being populated in the Demographics tab of a topic analysis.
 Under Gender it is showing: "No data to display"
"No data to display"

The issue can be reproduced at will with the following steps:
1. go to Listen & Analyze under bundle 
2. click on Analyze next to topic A for the past month
3. check Demographics tab, under Gender it shows "No data to display"
4. repeat steps for another topic, Ministry of Power, same issue

The issue has the following business impact:
Due to this issue, users cannot see Gender information in the topic analysis and it is affecting their reporting.


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