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Gender Data Not Displaying under topic metrics (Doc ID 2328134.1)

Last updated on APRIL 03, 2019

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Symptoms

On : NA version, Listen and Analyze

Facebook Gender information is not being populated in the Topic metrics.
 Under Gender it is showing: "No data to display"
 
ERROR
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"No data to display"
 
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see Gender information in the topic analysis and it is affecting their reporting.

Cause

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In this Document
Symptoms
Cause
Solution
References


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