Date Field in EST Is Downloaded To Excel As UTC
(Doc ID 2328335.1)
Last updated on MARCH 24, 2019
Applies to:Oracle Fusion Sales Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version, Analytics
Custom Date field is downloaded to Excel as UTC
When the report is exported to Excel (or csv and opened in excel) the report time changes to be +5 hours off. This is actually affecting all the times in this report (not just the time column but last delay and last completed). It’s throwing off our numbers since it’s flipping the days over to the next day when the milestone is actually for the previous day. All timezone settings in OSC and BI Are in EST, but the exported file shows dates in UTC
Reports should show same date values in exported excel
The issue can be reproduced at will with the following steps:
1. Create a test report with 'Sales - CRM Pipeline subject area.
2. Select date fields in the report such as 'User Last Update Date and Created Date, and save the report
3. Export the report to excel , dates are ahead by 4 hours.
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