Some Attachments Missing in Email Notifications (Doc ID 2328337.1)

Last updated on APRIL 30, 2020

Applies to:

Symptoms

The Email Notifications sent from the Application inconsistently have attachments.  Users expect all attachments to be included in email approval notifications.

The issue can be reproduced at will with the following steps:

 The SOA table storage of attachments was confirmed by the queries below

SELECT  correlation_id
FROM OKC_K_HEADERS_ALL_B
WHERE contract_number =<contract_number>; // replace <contract number>

SELECT uri,name,attachmentsize
FROM crm_fusion_soainfra.wfattachment
WHERE correlationid =<correlationid>

Cause

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