Lead Source Fixed Choicelist Field Is Blank
Last updated on DECEMBER 04, 2017
Applies to:Oracle Fusion Sales Cloud Service - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
On : 126.96.36.199.0 version, Leads, Sales Campaigns
After converting a response from a Sales Campaign to a Lead, in the SUI the Source fixed choicelist field is blank. However, when the customer exported the Lead object, the Source column has the value of EMAIL. The SUI shows a blank but in the object export, it has a value.
The SUI page should display the value as the data exists in the database.
The issue can be reproduced at will with the following steps:
1- Create a sales campaign and launch it
2- Click on a Response in the email from the campaign
3- View the campaign results and create a lead from the response
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