500 Internal Server Error When Attempting to Open a Case (Doc ID 2328679.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety Cloud Service - Version 7.0 and later
Information in this document applies to any platform.

Encountering a 500 Internal server error when trying to open a case:

500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed

Microsoft VBScript runtime error '800a000d'
Type mismatch: '[string:""]"
/CaseForm/Common/CF_Validation.asp, line 29

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In this Document

Symptoms

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