500 Internal Server Error When Attempting To Open A Case

(Doc ID 2328679.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Oracle Argus Safety Cloud Service - Version 7.0 and later
Information in this document applies to any platform.

Symptoms

Encountering a 500 Internal server error when trying to open a case:

500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed

 

Microsoft VBScript runtime error '800a000d'
Type mismatch: '[string:""]"
/CaseForm/Common/CF_Validation.asp, line 29

 

Cause

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