Listen & Analyze > SEM Reports > Report is Blank For Exported Topic Data

(Doc ID 2328856.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Goal

How can I export raw messages brought in via a listening topic?  I recently exported the topic to Engage via the "route" function. 

I can see under SEM Reports that I can export an Oracle Engage Data Export and I can export our Facebook and Twitter messages, etc.  However, when I select a listening topic to export I am just getting a blank file with headers and no messages even though there are many messages in the date range I have selected.
 

Solution

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