All Approvals Completed But Can Not Access Manage Person Since There Is An Outstanding Approval

(Doc ID 2328860.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Global Human Resources

When trying to access manage person it gives warning Changes to this data are pending approval.
You cannot update this data until the approval completes.  Users does have PER_APPROVE_TRANSACTION_PRIV privilege & StuckPending_072815.sql query didn't show any pending transactions.

How to get rid of this warning and pursue further?


Warning
-----------------------

All approvals completed. Can not access Manage Person it says there is an outstanding approval



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sign in HCM, change personal information and Complete Approval
2. Navigate to notifications and notice there are a total of 4 notifications all of which have been approved
3. When going to person management and clicking on manage person the following shows and can not be corrected.

 

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms