Company Field Causes UnCAught Exception On User Detail Page

(Doc ID 2328903.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.

Symptoms

UnCAught Exception on User Detail Screen

On the user details page, the Company field is displaying an uncaught exception error. Once the error occurs, further activity on the page ceases and updates cannot be made to the record. This appears to be happening for all user records and only started occurring after the R35 release was deployed.

Our workaround is to remove the field from the screen.

ERROR
-----------------------
Uncaught exception
 Error: Originating at /occamituserweb/user/UserDetail

The server encountered an unexpected condition which prevented it from fulfilling the request.

Changes

 

Cause

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