In the Audit report for Customer object records appear updated by Web Services Application Identity For CRM user

(Doc ID 2329196.1)

Last updated on NOVEMBER 23, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

We are looking at the Audit trail for Customer Updates and inserts point to a CRM system user:
Web Services Application Identity for CRM
Is this user related to TCA updates considering the environment is ERP?
 

Solution

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