Validation Requests not showing in Assigned Resources "My Work" Page ~ Instantis EnterpriseTrack

(Doc ID 2329215.1)

Last updated on NOVEMBER 27, 2017

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 17.1 and later
Instantis EnterpriseTrack - Version 17.1 and later
Information in this document applies to any platform.

Goal

Why are some Finance Validation Requests not showing on the MY Work Page, for Finance Validations?

EXPECTATION: Active Resource (ONLY) will receive the notification in MY WORK for the Validation, and an Email to the ACTIVE resource will be generated
ACTUAL: Active resource (ONLY) receives EMAIL, but NO MY WORK notification

Solution

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