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Unable To Close Costing Period Due To Stuck SFO Transactions Raised As Exceptions (Doc ID 2329229.1)

Last updated on FEBRUARY 04, 2019

Applies to:

Oracle Fusion Cost Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Cost Management
SFO events are stuck in 'Not Started' status
Due to this unable to close costing period due to stuck SFO transactions raised as exceptions

SFO dropship transactions are not processed, these are getting raised as costing period close exceptions.

ERROR
-----------------------

Costing peroid close validations show error : "UNCSOSTED_TRANSACTIONS"

On Monitor financial orchestration UI see below error:

 

Service DocumentEnrichment request failed due to an application error:(FOS-3465059)





STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Complete Dropsihp flow, notice records are in "not started" status in MOnitor FInancial Orchcestration flow
As a result costing is incomplete for the dropship order

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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