Unable To Close Costing Period Due To Stuck SFO Transactions Raised As Exceptions

(Doc ID 2329229.1)

Last updated on NOVEMBER 16, 2017

Applies to:

Oracle Fusion Cost Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Cost Management
SFO events are stuck in 'Not Started' status
Due to this unable to close costing period due to stuck SFO transactions raised as exceptions

This is a spin off from 3-15627146471
SFO dropship transactions are not processed, these are getting raised as costing period close exceptions.

ERROR
-----------------------

Costing peroid close validations show error : "UNCSOSTED_TRANSACTIONS"

On Monitor financial orchestration UI see below error:

 

Service DocumentEnrichment request failed due to an application error:(FOS-3465059)





STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Complete Dropsihp flow, notice records are in "not started" status in MOnitor FInancial Orchcestration flow
As a result costing is incomplete for the dropship order

Cause

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