Campaign Name Not Updated On Leads Via Workflow Action

(Doc ID 2329275.1)

Last updated on DECEMBER 21, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.12.1.0.0 version, Leads, Sales Campaigns

Campaign Name not updated on Leads

The customer is trying to save the Campaign Name in a custom text field on a Lead record. To achieve this they are using Object Workflows on the Lead object where when the Campaign Id changes, save the Campaign Name to the custom text field. However, they are seeing the updates are not being saved/retained.
 

Solution

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