"Navigate to Tools, and then Integration Configuration": this navigation is not present.

(Doc ID 2329759.1)

Last updated on NOVEMBER 23, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, CX Integration

ACTUAL BEHAVIOR
---------------
On page 55 of the "Integrating Oracle® Sales Cloud, Release 12 with Oracle® E-Business Suite, Release 12.1.3 Implementation Guide", the instructions indicate to "Navigate to Tools, and then Integration Configuration" however, this navigation is not present.

EXPECTED BEHAVIOR
-----------------------
It is expected to find this navigation.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud application
2. Navigate to Tools > Integration Configuration
3. The navigation is not present

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, unable to complete configuration.

Cause

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