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"Navigate to Tools, and then Integration Configuration": this navigation is not present. (Doc ID 2329759.1)

Last updated on NOVEMBER 23, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, CX Integration

On page 55 of the "Integrating Oracle® Sales Cloud, Release 12 with Oracle® E-Business Suite, Release 12.1.3 Implementation Guide", the instructions indicate to "Navigate to Tools, and then Integration Configuration" however, this navigation is not present.

It is expected to find this navigation.

The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud application
2. Navigate to Tools > Integration Configuration
3. The navigation is not present

The issue has the following business impact:
Due to this issue, unable to complete configuration.


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