How To Send Dunning Letter By Profile Class

(Doc ID 2329897.1)

Last updated on NOVEMBER 18, 2017

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

User need to send different dunning letter templates to different customers based on their profile class. But there is no parameter of Profile Class in 'Send Dunning Letter'.
The same was possible in EBS using custom views. As it is not possible to create custom views in cloud, please throw some light as to how the same can be done in Cloud?

Solution

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