About: Reports Timing Out After Upgrading to TEE Version 15B.9+

(Doc ID 2330581.1)

Last updated on DECEMBER 19, 2017

Applies to:

Oracle Taleo Platform Cloud Service - Reporting for OBI - Version 15B and later
Information in this document applies to any platform.

Symptoms

After upgrading to TEE Version 15B.9 or above, reports that used to run fairly quickly are now timing out with the below error:

 

 

Error
View Display Error

Odbc driver returned an error (SQLExecDirectW).

Error Details

Error Codes: OPR4ONWY:U9IM8TAC:U9IM8TAC:U9IM8TAC:U9IM8TAC:OI2DL65P

State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. (HY000)

State: HY000. Code: 43113. [nQSError: 43113] Message returned from OBIS. (HY000)

State: HY000. Code: 17001. [nQSError: 17001] Oracle Error code: 28, message: ORA-00028: your session has been killed at OCI call OCIStmtFetch. (HY000)

State: HY000. Code: 17012. [nQSError: 17012] Bulk fetch failed. (HY000)

 The issue is most noticeable with reports using Legacy Subject Areas (ie. Recruiting (Legacy) or Performance Management).

 

 

Changes

Zone was recently upgraded to TEE Version 15B.9 or above.

Cause

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