Error While Updating An Opportunity

(Doc ID 2330587.1)

Last updated on NOVEMBER 20, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.13.17.05.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

Error while updating one particular Opportunity. User AAA is getting error while updating one opportunity "Opty1".


ERROR
-----------------------
An application error occured.See the incident log for more information.
An application error has occured. Your help desk can use the following information to obtain a more detailed description of this incident: 42, Server Domain: CRMDomain, Server Instance: SalesServer_p_01, Application Name: SalesApp


An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 43, Server Domain: CRMDomain, Server Instance: SalesServer_p_01, Application Name: SalesApp





STEPS
The issue can be reproduced at will with the following steps:
1. Log in to applications as user AAA
2. go to Navigator > Sales > Opportunities > open opportunity "Opty1" > Edit and try to save


Cause

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