Error Message using Sterling integration - "Email address already in use by ..."

(Doc ID 2330956.1)

Last updated on NOVEMBER 22, 2017

Applies to:

Oracle TBE Integration Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

When using the Sterling integration within Taleo Business Edition, upon clicking the "Screen Now" button, the user is taken to a Sterling website but the error ""Email address already in use by (candidate name)"

Cause

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