Duplicate Resolution - Error Message After Selecting A New Master Record

(Doc ID 2330993.1)

Last updated on DECEMBER 20, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Data Quality, Customer Hub

Duplicate Resolution - Error Message after selecting a new Master record

The Merge Request fails when trying to process them.


An application error occurred. See the incident log for more information.

The issue can be reproduced at will with the following steps:
Steps to reproduce:
select the request
click on overwrite
select another master record
click on next

The issue has the following business impact:
Due to this issue, users cannot merge requests


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