Duplicate Resolution - Error Message After Selecting A New Master Record

(Doc ID 2330993.1)

Last updated on DECEMBER 20, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Data Quality, Customer Hub

Duplicate Resolution - Error Message after selecting a new Master record

The Merge Request fails when trying to process them.


ERROR
-----------------------

An application error occurred. See the incident log for more information.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Steps to reproduce:
select the request
click on overwrite
select another master record
click on next

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot merge requests

Cause

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