Asterisks are Displayed for Dynamic Fields on External Claims Data Dynamic Records

(Doc ID 2331022.1)

Last updated on NOVEMBER 21, 2017

Applies to:

Oracle Health Insurance Value-Based Payments Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

Asterisks denoting required fields are being displayed for dynamic fields on  external claims data dynamic record even though external claims data  dynamic records are never required. The "mandatory" setting is not available for this type of dynamic record definition. The issue can be found in the Config/Development environment under the External Claims Table and under PAYMENT_INFO Usage. The "Payment Detail" gridbox has the following column headings:  "*Payment Amount", "*Payment Date", "*EFT Number", and "*Check Number"  All begin with "*" denoting they are required fields.

There should be no asterisk preceding the column name, i.e. the fields should not be required.

Cause

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