How To Define Approval Rule For Return Order Approval

(Doc ID 2331060.1)

Last updated on NOVEMBER 21, 2017

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.17.09.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.17.09.0 version, Manage Orders

How to define approval rule for Return Order approval

Requirement that Return Orders should be sent for approval always to the Manager. Configured an approval rule using the three attributes- Returnable -> Yes; Customer and BU. Instead of sending only the Return Orders for approval all orders are being sent for approval on submit.Also we have a requirement to add 'Order Type' as one of the attributes in the approval rule, How to add a user defined attribute to the existing list of attributes.
 

Solution

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