Intermittent Error in Recruiting Occurring at Random Times for Any User: [An Error Has Been Found. An Unexpected Error Has Occurred. Please Restart the Application and Try Again.]

(Doc ID 2331326.1)

Last updated on NOVEMBER 22, 2017

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 15B to 17A [Release 15 to 17]
Information in this document applies to any platform.

Symptoms

System errors received frequently on a random basis by any user in Recruiting:   An Error Has Been Found. An Unexpected Error Has Occurred. Please Restart the Application and Try Again.

Issue is not reproduced when the same user performs the exact same steps after reloading the application.

502 errors can be found in a Fiddler trace when the issue occurs.

Changes

 

Cause

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